SPF, DKIM and DMARC are email validation protocols used to help control spam and minimize email forgeries. They work by verifying that senders are authorized to send messages on behalf of a domain. Having some or all of these technologies is good for your email deliverability and domain reputation. SPF, short for Sender Policy Framework, identifies what IP … Read more
This month marks the release of the Greatmail Billing Portal. Powered by Chargify, the Billing Portal consolidates legacy and new customers into a single payment system allowing customers to self-manage subscription payments, access receipts online and edit billing payment profiles and contact information. Chargify is a leading provider of SaaS billing and recurring payments. Beginning in February 2022, … Read more
Microsoft today acknowledged a bug in an Office 365 update affecting Outlook and the display of messages. In our reports and from what we’ve seen first hand, Outlook failed to display more than the first line of the body of messages and also displayed strange behaviors composing new messages. We found a recent discussion on … Read more
The topic of outbound email comes up often with new and prospective email hosting clients. We often hear questions like “Can I send bulk messages?” or “Can we use the service to send newsletters?”, and the answer is always no. Email hosting is designed and optimized for businesses, groups, families and individuals to send normal, back … Read more
Microsoft makes it super easy to get your email, calendars, contacts and tasks connected with just a few settings using its proprietary Exchange ActiveSync (EAS) technology. Designed for mobile, EAS works exceptionally well in the iOS native Mail app, Android Gmail, and other popular mobile apps like BlackBerry Hub. Unfortunately, the same cannot be said using … Read more
We look at lots of email clients and mobile apps. And while most mobile apps (Bluemail, BlackBerry Hub, Outlook and Gmail) work nicely with Exchange ActiveSync, the same unfortunately cannot be said for Windows desktop clients. As a result of performance issues, Microsoft discontinued support for Exchange ActiveSync (EAS) in Outlook 2016 making it difficult to sync email, calendars and … Read more
If you’re reading this article, maybe you’ve already made up your mind to set up email hosting and are looking for guidance on how to proceed. Or possibly you are still researching your options and haven’t yet made a decision for your group’s email. In either case, outsourcing your email to an email hosting provider … Read more
Some versions of Microsoft Outlook 2016 feature “Simplified Account Creation” which does not allow for configuration of mailboxes using Exchange ActiveSync (EAS). Fortunately, the “Simplified Account Creation” can be disabled in these releases of Outlook 2016 by making a registry change on the affected computer(s). Microsoft has provided step by step instructions how to disable … Read more
In a recent Quora response, we discussed how bulk senders can improve email deliveries. There are many factors that affect email delivery and acceptance rates, and the following points are intended for senders using their own email marketing applications and hosted services. Multipart Matters First, make sure your emails are properly generated with both text … Read more
Email viruses and malware are constantly evolving which makes it difficult if not impossible for even the best rated antivirus and spam protection programs to keep on top of emerging threats. The last line of defense is you! Here is a list of dos and don’ts for anyone who handles email messages. Dos DO Use common … Read more