The Importance of Email Authentications: SPF, DKIM, and DMARC

Email communication plays an important role in both personal and professional spheres. However, the widespread use of email has also led to an increase in spam, phishing attacks, and other malicious activities. To combat these threats and ensure the integrity of email communication, email providers like Google, Yahoo, Microsoft, and others have implemented stringent measures. […]

Fighting Spam with MarkAsJunk, Safelists and Blocklists

Spam is a common problem that can be frustrating to deal with. Fortunately, there are several effective and proven tools to help you control what messages are marked (or not marked) as spam including MarkAsJunk and address rules also known as safelists and blocklists. Safelists are lists of email addresses or domains that you trust and want […]

Greatmail Restructures Entry Level Reseller Email Hosting

Updated December 1, 2023 with new pricing. Greatmail has modified its reseller email hosting platform moving away from a shared system with per mailbox pricing in favor of a dedicated infrastructure model with fixed monthly costs.  Resellers have been an important part of Greatmail’s growth since 2003, and this move gives resellers a sustainable model to manage their domains and […]

Getting Your SPF Records Right

SPF, DKIM and DMARC are email validation protocols used to help control spam and minimize email forgeries. They work by verifying that senders are authorized to send messages on behalf of a domain. Having some or all of these technologies is good for your email deliverability and domain reputation. SPF, short for Sender Policy Framework, identifies what IP […]

Announcing Release of Greatmail Billing Portal

This month marks the release of the Greatmail Billing Portal. Powered by Chargify, the Billing Portal consolidates legacy and new customers into a single payment system allowing customers to self-manage subscription payments, access receipts online and edit billing payment profiles and contact information. Chargify is a leading provider of SaaS billing and recurring payments. Beginning in February 2022, […]

Windows Update Outlook Message Body Not Displaying

Microsoft today acknowledged a bug in an Office 365 update affecting Outlook and the display of messages.  In our reports and from what we’ve seen first hand, Outlook failed to display more than the first line of the body of messages and also displayed strange behaviors composing new messages. We found a recent discussion on […]

Email Hosting and Normal Sending

The topic of outbound email comes up often with new and prospective email hosting clients.  We often hear questions like “Can I send bulk messages?” or “Can we use the service to send newsletters?”, and the answer is always no. Email hosting is designed and optimized for businesses, groups, families and individuals to send normal, back […]

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