AI Meets Email: Innovations and Implications for the Future

In the digital age, email remains a cornerstone of communication. From personal correspondence to professional exchanges, its significance cannot be overstated. Yet, as our inboxes grow cluttered and demands for swift replies increase, the role of artificial intelligence (AI) in enhancing email functionality has taken center stage. This article explores the profound ways AI has … Read more

Windows Update Outlook Message Body Not Displaying

Microsoft today acknowledged a bug in an Office 365 update affecting Outlook and the display of messages.  In our reports and from what we’ve seen first hand, Outlook failed to display more than the first line of the body of messages and also displayed strange behaviors composing new messages. We found a recent discussion on … Read more

CalDAV Syncnronizer Brings Groupware Calendars and Contacts Back to Life in Outlook

Microsoft makes it super easy to get your email, calendars, contacts and tasks connected with just a few settings using its proprietary Exchange ActiveSync (EAS) technology. Designed for mobile, EAS works exceptionally well in the iOS native Mail app, Android Gmail, and other popular mobile apps like BlackBerry Hub.  Unfortunately, the same cannot be said using … Read more

Using Thunderbird with Exchange ActiveSync

We look at lots of email clients and mobile apps.  And while most mobile apps (Bluemail, BlackBerry Hub, Outlook and Gmail) work nicely with Exchange ActiveSync, the same unfortunately cannot be said for Windows desktop clients. As a result of performance issues, Microsoft discontinued support for Exchange ActiveSync (EAS) in Outlook 2016 making it difficult to sync email, calendars and … Read more

Enabling EAS Connections in Outlook 2016

Some versions of Microsoft Outlook 2016 feature “Simplified Account Creation” which does not allow for configuration of mailboxes using Exchange ActiveSync (EAS). Fortunately, the “Simplified Account Creation” can be disabled in these releases of Outlook 2016 by making a registry change on the affected computer(s). Microsoft has provided step by step instructions how to disable … Read more

POP3 vs IMAP

POP3 and IMAP are two popular protocols used to configure mailboxes in mail client applications on desktop computers, mobile phones and tablets. What distinguishes these protocols from one another is the way each one handles messages on the server. POP3 – The Downloader When a mail client uses POP3 to connect to the server, messages are … Read more

Outlook 2016 POP3 Download Bug

We have heard reports from multiple POP3 users at different locations that Outlook 2016 is permanently deleting messages off the server, seemingly overriding their Outlook settings to save copies of messages on the server for a specified number of days or until deleted from Outlook. Some of these same users are also reporting duplicates of … Read more

Using Twitter in Microsoft Outlook

As social networking sites gain momentum, the question arises how to integrate content and information from sites like Twitter into popular client side communication tools like Microsoft Outlook. Fortunately, with third party Outlook add-in applications like TwInbox (formerly known as OutTwit) available from TechHit, Outlook can become a full featured Twitter client. For those unfamiliar … Read more