When Do You Need An Email Consultant?

Do you have questions about your company’s email and want guidance in selecting and/or maintaining an email solution for your business? If so, you may want to consider hiring an email consultant to analyze your company’s email requirements and recommend email services. What is email consulting, and what sets it apart from services offered by … Read more

Using Twitter in Microsoft Outlook

As social networking sites gain momentum, the question arises how to integrate content and information from sites like Twitter into popular client side communication tools like Microsoft Outlook. Fortunately, with third party Outlook add-in applications like TwInbox (formerly known as OutTwit) available from TechHit, Outlook can become a full featured Twitter client. For those unfamiliar … Read more

Sending Bulk Email

You’ve recently moved your email to an email hosting provider. The incoming spam is finally under control and your users have all transitioned to the new server without issue. Then you get the call from your new email provider. A recent message you tried to send to 350 recipients was blocked. Like it or not, … Read more

BES/Exchange vs. POP3/IMAP Blackberry

Clients often ask about BES and synchronization of calendars and contacts between Outlook and Blackberry. One of the major issues is specifically how to synchronize calendars and contacts data between the desktop and wireless device. There are presently 2 ways to utilize the Blackberry. The first and more traditional method is via your POP3/IMAP mailbox. … Read more

Protecting Your Email Address from Spambots

What is a spambot? Spambots are address harvesting robots that scrape the internet looking for email addresses to build mailing lists. Common places for spambots to collect email addresses include forums, guestbooks, blogs, contact forms and other web pages that contain or display email addresses. There are several things you can do to protect your … Read more

Implementing Sender Policy Framework (SPF)

Ever received a spam message supposedly from yourself or another existing or non-existing account at your domain? If so, you’ve experienced email spoofing where messages are forged or made to appear as though they originate from your server. If you’re the email administrator for your domain, you certainly know the frustration trying to explain to … Read more

Controlling Open System Email

In his 2002 article entitled Death by Spam, Kevin Werbach predicted that as a result of spam, email would gradually move from being an open to a closed system. Six years later, where are we now and how far have we moved in that direction? Sadly and not surprisingly, email is still greatly hampered by … Read more

The Basics of Email Hosting

What is email hosting? Do I need email hosting? Can’t I get email through my web host? If you’re considering outsourcing your email to an email hosting specialist, these are just a few of many questions you’re probably asking yourself right now. Email hosting, in the literal sense, is hosting for email. Generally, email hosting … Read more

POP3 Workaround

The so called POP3 workaround is a method using POP3 to effectively manage messages for a single mailbox using multiple computers or devices. Unlike IMAP, which actually synchronizes with messages on the server, the POP3 workaround temporarily leaves messages on the server ensuring that email is available to be downloaded by the same user on … Read more

Exchange Email Hosting

This summer, we began testing our new Exchange hosting service with a small group of clients. The Exchange hosting platform includes support for Blackberry Enterprise Server (BES) and the iPhone via ActiveSync. After three months of testing, our client reviews have been extremely favorable, and we are now offering Exchange hosting to all of our … Read more